AI Technology
Leveraging AI Technology to Maximize Marketing ROI
AI CUSTOMER IDENTIFICATION
Through our proprietary AI software, we harness the power of data analytics to identify and capture valuable insights from existing website traffic. Our advanced algorithms enable us to analyze user behavior, preferences, and interactions, allowing us to optimize marketing efforts and extract maximum value from every dollar spent
Key Features of our AI Software:
Traffic Analysis: Our AI technology diligently monitors website traffic, distinguishing between different types of visitors and identifying patterns that indicate potential leads or prospects.
Behavioral Targeting: By understanding the behaviors and preferences of visitors, we can tailor marketing messages and offers to align with their interests, increasing the likelihood of engagement and conversion.
Lead Identification: Our AI software can accurately identify potential leads within the existing traffic pool, enabling us to prioritize outreach efforts and allocate resources more effectively.
Maximizing Marketing Spend
Approximately 25% of all B2C traffic coming to the site is identified and leveraged through our AI software. This significantly amplifies the effectiveness of our marketing spend, as we can target and engage with a larger pool of qualified prospects.
AI CUSTOMER WEBSITE CHAT
(WITH KNOWLEDGE-BASE AND BOOKING FUNCTIONALITY)
CURRENT LIVE CHATBOT MARKET
Chatbots from big names like Intercom, Zendesk, Drift, and LiveChat operate based on a combination of pre-defined conversational paths. Here's an overview of how they work and their limitations:
These flows are decision trees that dictate how the chatbot responds based on user inputs or selections. The chatbot’s flow builder lets you outline a series of steps the chatbot follows in a conversation, including asking questions, providing information, and directing the conversation based on predefined rules.
These chatbots are somewhat similar to Interactive Voice Response (IVR) systems used in telephony, where callers press numbers to navigate through a menu of options.
User Inputs and Branching Logic: The chatbot presents users with options or asks for inputs. Based on these inputs, the chatbot navigates the user through different branches of the conversation tree. This is a linear path where each step depends on the 4user's previous choice.
LIMITATIONS
Predefined Paths: One of the main limitations of this approach is that conversations must be meticulously planned and accounted for in the flow builder. This means that every potential question or user input needs to have a predefined response or path, which can be impractical to manage for more complex or nuanced conversations that feel natural.
Limited Flexibility: Because the chatbot's responses are based on predefined paths, there's limited flexibility in handling unexpected queries. If a user's question or input doesn't fit neatly into one of the designed paths, the chatbot might fail to respond satisfactorily.
User Experience: The need to provide users with choices or request specific inputs can sometimes lead to a less natural conversational experience. Real human conversations don't typically follow a strict decision tree, and the inability of chatbots to deviate from their programmed paths can make interactions feel robotic.
REAL CHAT AI
Real Chat AI is a sophisticated chatbot that integrates artificial intelligence to understand free-form text inputs. This allows them to handle more nuanced queries or diverge from the predefined paths when they can confidently understand and respond to user inquiries.
Advances in AI and NLP (natural language processing) continue to mitigate the limitations of normal live chat. Designing chatbots with Real Chat AI can conduct a truly natural conversation with your brand voice and company information retrieval from your knowledge base.
Knowledge Base Retrieval:
Real Chat AI can quickly access and retrieve information from an extensive knowledge base of your company info, providing accurate responses to user queries in real time. This enhances the efficiency and effectiveness of lead gen, sales, and customer support.
Personality Personas
The ability to embed personality personas into real chat ai makes interactions more engaging and relatable for users. This personal touch can improve user experience and satisfaction.
API Request Actions - Mid-Conversation:
Chatbots can make API requests to fetch or update data mid-conversation. This allows for dynamic responses based on the latest data, such as stock levels, pricing, or user account information, making the conversation more relevant and useful.
Advanced Actions to build into your Custom Chatbot:
Summary Main Points of Transcribed Text made as a note in CRM.
Real-Time Appointment Booking:
By checking availability in real-time, chatbots can schedule appointments, bookings, or reservations instantly. This streamlines the process for users and increases conversion rates for service providers.
Artificial Intelligence to Understand Free-Form Text Inputs:
AI technologies enable chatbots to understand and process natural language inputs. This means they can handle a wide range of queries without being limited to predefined options, making the conversation more fluid and flexible.
Interactions That Feel Natural and Human-Like:
Advanced chatbots are designed to mimic human conversation styles closely, making interactions more natural. This can lead to higher engagement and a better overall user experience.
By combining natural language processing and AI, chatbots can offer surprisingly natural and human-like interactions. This reduces the friction often associated with automated systems and can help build a positive relationship with the user.
Example Infrastructure
FEATURES
Trustworthy, Accurate Answers
Lead Generation Engine (Collect lead data)
Interaction Analytics
Knowledge Base Retrieval
Advanced Actions
LLM Artificial Intelligence
Personality Persona
Real-time Appointment Booking
Engage your customers 24/7
Customize your chatbot’s look and feel to match your brand’s style and website design.
AI CUSTOMER FOLLOW-UP
(WITH KNOWLEDGE-BASE AND BOOKING FUNCTIONALITY)
FEATURES & BENEFITS
Real Voice AI-Features
Data Collection (understand your audience, enrich CRM)
Send Information (video link, a PDF, SMS, email, etc)
Real-time Live Transfer (To any number or Ring Group)
Real-time Appointment Scheduling in Calendar
Hyper-realistic Human-like Voices
Toll-Free or Local Number
Template Call Flows and Playbooks
Transcription, Analytics, and Monitoring
HIPAA, HITRUST, and PCI Level 1
100+ Integrations
Configurable Working Hours
Unlimited Post Call SMS
Number Porting
Branded Calling ID
Knowledge Base Retrieval
Real Voice AI-Benefits
Unlimited, Scaleable conversations with prospects
AI Agents can work 24/7 without a coffee break
No sick days or vacations for AI Staff
AI Phone agents can reach your potential client at the right time, in the right timezone
AI Agents represent huge cost savings as they are much lower cost than real agents and are significantly more productive.
Multiple Use Cases for Real Estate
Follow up on incoming leads
Data Collection / Surveys
Qualification Calls
24/7 Voice Assistant
New Seller Inquiry
Old Buyer Property Inquiry Revival
Old Seller Revival
How Real Voice is Transforming Real Estate Companies
By providing a way to answer questions or book showings or appointments when the Real Estate Agent is not able to directly answer the phone (like when they are showing a property to clients)
Since prospective clients lead busy lives and typically are looking for support outside of your office hours, our AI Agents provide 24/7 professional and consistent services for your company.
Improved Profits since our AI Agents cost less than 50% of the cost of a real person doing similar tasks with increased productivity of around 300%
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